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AES Sonel to Refund Overbilled Clients
Written by Jane Eyong   
Wednesday, 09 February 2011 17:33

Close to 100,000 electricity consumers will receive over CFA2 billion in refunds after the government agreed to write off hikes that were billed to customers in April 2010, the electricity corporation AES Sonel has said.

Clients of the corporation would be reimbursed between January and the month of March through direct deductions from their bills for specific months, the company said in a statement last week.

Such deductions will appear on monthly bills and every AES Sonel billing centre can carry out the refund. Many clients have already noticed the deductions, which are marked as the state’s contribution followed by a minus amount.

AES Sonel and the government reached a price agreement in December 2010, which would hold down the cost of electricity to rates applicable since 2008.  The measure is part of a broad initiative to limit the impact of inflation on consumers of basic goods and services.

The deductions would come as a relief to consumers but the company says the best way to keep bills low is to adopt energy saving measures. A few tips include unplugging unused appliances, replacing high volt bulbs with low consumption models and keeping the refrigerator closed most of the times.

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